When a DMV Leader Rips Red Tape

When a DMV Leader Rips Red Tape

Wait times, grumpy visitors, and red tape permeate the atmosphere of the average Department of Motor Vehicles (DMV). It’s so easy to make small mistakes within the dynamic processes and procedures of each state’s robust bureaucracy. Each small slip tends...
Broken Window Theory at the Office

Broken Window Theory at the Office

Former Mayor Rudolph Giuliani cleaned up New York City by understanding the broken window theory. The theory suggests each problem that goes unattended in a given environment affects people’s attitude toward that environment and leads to more problems (see Ivy...
Sitting at a Desk is Not a Competition

Sitting at a Desk is Not a Competition

In almost every corporation known to man, there are those who believe that the ability to sit at a desk for extended amounts of time requires talent and fortitude. It doesn’t. Yet in so many offices across the globe, there is a perspective that the person who...